Customer Relations Management (CRM)

Business practice management and customer engagement is critical in our digital world.

Juggernaut Solutions has carefully selected leading-edge technologies to streamline your Customer relationship management (CRM).

Customer relationship management is about effectively managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: service and improve business relationships as well as grow with new clients. A CRM system helps companies stay connected to customers with compliant streamline processes, and ultimately improve profitability.

Our service offerings include:

Active Campaign

Active Campaign offers a steadfast CRM tool that has been built on the idea of easing one’s workflow, whilst improving efficiency with a direct focus on sales automation and marketing.

These are some of the tools you can use to manage welcome emails and lead generation, automate the task and lead assignment, schedule calls, and sell more.

Customer Data, Monitoring, and Reports

Customer data refers to all personal, behavioral and demographic data that is collected from a business’s customer base. Active Campaign allows businesses to streamline customer data processes and monitoring. Through customer reports businesses are empowered to take control of their data, along with the customizable reporting feature, you are able to get the information and metrics you require at first glance, specified to your business’s needs.

Data Enrichment

Including a well-developed data enrichment strategy is crucial for any business and even more so for businesses adapting to a digitally transformed world as part of their customer data process. Active Campaign allows businesses to process their customer data whilst enhancing the collected data with relevant context obtained through various features found within the customer relations management toolset.

Chatbot Solution

Juggernaut offers Landbot as a solution to equip businesses with a user-friendly no-code solution for creating conversational chatbot applications.

Known best for aiding businesses with the conversion of leads, capturing data and personalizing client journeys, allowing business who do not have the resources or knowledge to code all the benefits of the a premium chatbot application within the digital world.

The benefits of Landbot as a Juggernaut solution:

• Chatbots allow businesses to collect consumer data affording businesses the opportunity to gain in-depth knowledge about their customers.
• Chatbots provide businesses with actionable records of your customers pain points, grievences and acknowledgements, this knowledge allows you as a businesses to improve both your services and products.

Bulk Mail Solution

Juggernaut’s Bulk Mail Solution distributes bulk SMS, MMS, and Email to mobile phones and other internet-connected devices. Bulk mails can be sent via Web interface or integrated API, and replies can be delivered back to the client in real-time or batch formats. Conditions (e.g. keywords) can be set for replies or inbound messages to trigger autoresponder SMS, MMS, or Email messages. Juggernaut messaging suppliers are accredited members of the Wireless Application Service Provider Association (WASPA).

Customized reporting can be configured.

Juggernauts service offering includes:

MailChimp

MailChimp is a powerful marketing automation platform, which has incorporated a number of tools that can help you manage and interact with your audience all within the MailChimp platform.

MailChimp understands that different business will have different needs, therefore MailChimp offers a number of integration options with stand-alone CRM solutions.

ActiveCampaign

ActiveCampaign offers a steadfast CRM tool that has been built on the idea of easing one’s workflow, whilst improving efficiency with a direct focus on sales automation and marketing.

ActiveCampaign provides you with the email marketing, marketing automation, and CRM tools you need to create incredible customer experiences which aid your business objectives. CRM tools can be used to manage welcome emails and lead generation, automate tasks and lead assignments, schedule calls, and sell more. Aiding your businesses to reach and nurture customers.